Close Menu
Tech Savvyed
  • Home
  • News
  • Artificial Intelligence
  • Gadgets
  • Apps
  • Mobile
  • Gaming
  • Accessories
  • More
    • Web Stories
    • Spotlight
    • Press Release

Subscribe to Updates

Get the latest tech news and updates directly to your inbox.

What's On

Vivo Y31 5G Budget Smartphone Tipped to Launch in India Soon

28 July 2025

OnePlus Open Gets New OxygenOS 15 Update in India With New Features and Latest Security Patch

28 July 2025

iQOO Z10 Turbo+ Design Teased Ahead of Launch; Pre-Reservations Begin

28 July 2025
Facebook X (Twitter) Instagram
Facebook X (Twitter) Instagram
Tech Savvyed
SUBSCRIBE
  • Home
  • News
  • Artificial Intelligence
  • Gadgets
  • Apps
  • Mobile
  • Gaming
  • Accessories
  • More
    • Web Stories
    • Spotlight
    • Press Release
Tech Savvyed
Home » Meta Verified Users Claim ‘Useless’ Customer Support Amid Account Bans Despite Paying for Subscription
Apps

Meta Verified Users Claim ‘Useless’ Customer Support Amid Account Bans Despite Paying for Subscription

News RoomBy News Room3 July 20252 Mins Read
Share
Facebook Twitter Reddit Telegram Pinterest Email

Meta Platforms has been on a banning spree which is affecting users across the many social media apps under its umbrella. Amidst the ongoing mass bans, even those who are paying a premium for the Meta verified subscription have been left disappointed by tech giant’s customer support. Users have deemed the service “useless”, despite Meta claiming to offer access to direct account support as part of the benefits of its Verified check mark subscription.

Account Bans and Customer Dissatisfaction

According to a TechCrunch report, Meta Verified users are receiving little to no help from the company’s customer support representatives with regard to accounts that have mistakenly been suspended. These have been affecting Facebook, Instagram as well as Facebook Groups in recent months without any explanation. This is despite them paying a monthly fee of $14.99 (roughly Rs. 1,300) in the US and Rs. 699 in India.

While the company promises “access to direct account support” to Meta Verified subscribers, users have dubbed the customer support as “useless”, with account suspensions locking them out of their messages and business profiles. There is no phone support and the links to appeal against suspensions are “broken”. Further, the automated responses “offer no real help”, they said.

While the exact cause behind the mass bans remains unknown, many have speculated it may be triggered due to Meta’s AI systems failing to differentiate between legitimate content and potential violations. This hints towards moderation problems.

So far, the tech giant has only reportedly issued a statement regarding account suspension in Facebook Groups, deeming it to be a “technical error”. For issues related to Instagram, Meta said, “We’re aware that some of you are having issues accessing your Instagram account. We’re looking into it and apologize for the inconvenience.”

The publication reports that the account suspensions have resulted in significant losses to businesses as well as individuals, who have lost years’ worth of messages and media uploads. This has left them enraged, causing many to threaten legal action, including class-action lawsuits.

There’s also a petition on the Change.org website, holding Meta accountable for “Wrongfully Disabling Accounts with No Human Customer Support”. Over 25,000 users have signed this petition, demanding the company to fix its AI systems, restore access to banned or suspended accounts, and provide adequate customer support.

Share. Facebook Twitter Pinterest LinkedIn Telegram Reddit Email
Previous ArticleOppo Reno 14 Pro 5G Launched in India With MediaTek Dimensity 8450 SoC Alongside Reno 14 5G
Next Article Boult FluidX and FluidX Pro Headphones Launched in India With ANC, Up to 70 Hours of Battery Life

Related Articles

Perplexity’s macOS App Gets Support for Anthropic’s MCP for System Tasks: Here’s How to Use It

28 July 2025

Microsoft Reportedly Working on a Smart Mode for Copilot, Could Be Unveiled Alongside OpenAI’s GPT-5

28 July 2025

AI Mode in Search Shortcut in Google’s Android App Reportedly Rolling Out Widely

28 July 2025

WhatsApp Said to Be Testing Feature That Lets You Import Profile Photos from Facebook or Instagram

28 July 2025

Apple Expands App Store Age Rating System With More Granular Categories

25 July 2025

OpenAI Finally Rolling Out ChatGPT Agent for Eligible Users After Week-Long Delay

25 July 2025
Demo
Stay In Touch
  • Facebook
  • Twitter
  • Pinterest
  • Instagram
  • YouTube
  • Vimeo
Don't Miss

OnePlus Open Gets New OxygenOS 15 Update in India With New Features and Latest Security Patch

By News Room28 July 2025

OnePlus Open is receving the new version of OxygenOS 15 in India, which brings a…

iQOO Z10 Turbo+ Design Teased Ahead of Launch; Pre-Reservations Begin

28 July 2025

iPhone 16e Price in India Discounted on Vijay Sales, Amazon and Others: Check Offer

28 July 2025

Witchfire’s Webgrave Update Launches Today

28 July 2025
Tech Savvyed
Facebook X (Twitter) Instagram Pinterest
  • Privacy Policy
  • Terms of use
  • Advertise
  • Contact
© 2025 Tech Savvyed. All Rights Reserved.

Type above and press Enter to search. Press Esc to cancel.